Blinds.com Awarded Gold and Silver Stevie Awards for Service, Innovation and Leadership
Online custom blinds and shades company takes home one Gold ‘Senior Sales Executive of the Year’ and two Silver ‘Customer Service Team of the Year’ and ‘Sales Innovation’ awards.
HOUSTON TX — February 25th, 2013 -- Blinds.com, the world´s largest online window covering store, is honored to announce a total of three wins at the 7th Annual Stevie Awards for Sales and Customer Service gala banquet on February 25, 2013 at the Paris Las Vegas Hotel in Las Vegas, Nevada
The contact center at Blinds.com was awarded a Silver Stevie ‘Front-Line Customer Service Team of the Year’ trophy thanks to its ongoing team training and high customer marks.
The Silver Stevie ‘Sales Innovation’ Award was given to Blinds.com in recognition of the ground breaking Face2Face video design consultation service. This sales video service acts as a design concierge allowing customers to enjoy a virtual in-person decorating consultation without the hassle of a guest in the home.
Stephen Riddell, chief operating officer at Blinds.com, was honored as the Gold Stevie Award recipient for ‘Senior Sales Executive of the Year’ for his unique brand of sales team training and daily coaching in the organization´s contact center.
“The Blinds.com focus on competency and skill development has helped our team reach exciting customer service and satisfaction levels,” Riddell said. “It has been a great year of innovation and big thinking; I´m honored to be a part of their ongoing success.”
The Stevie Awards for Sales & Customer Service are the world´s top sales awards, contact center awards, and customer service awards. More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year´s competition. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges.
The Blinds.com contact center was also a Stevie´s ‘People´s Choice Customer Service’ award finalist this year, won a ‘50 Most Engaged Workplaces’ award and the Elite ‘Houston´s Best and Brightest Company to Work For’ award in 2012.