Blinds.com featured on national Call Center Site Tour 2013
Online window covering store and CEO Jay Steinfeld share how to use company culture to impact a contact center´s bottom line on May 31, 2013 in Houston, TX.
HOUSTON TX — May 2013 -- Blinds.com, the world´s largest online custom window covering store, is opening its doors to welcome contact center executives for the IQPC national Call Center Site Tour on May 31, 2013.
The Houston-based e-commerce company, known for its unique and profitable company culture, is featured in the latest national stop of the tour entitled “Improve Continuously: Using Company Culture to Impact Your Bottom Line”.
Contact center executives and other attendees will join founder and CEO Jay Steinfeld and team on an interactive tour of the Blinds.com facility and call center best practices.
The full-day site tour program includes discussions on some of the biggest challenges successful call centers face today: from employee engagement, process improvement, the use of Social Media and metrics to how to re-think your sales and service approach.
Other Call Center Site Tour featured speakers from Blinds.com include COO Stephen Riddell, Director of Operations Martin Claggett, Online Marketing Director Stephanie Pertuit and PR Manager Katie Laird.
Learn more about the Call Center Training Day and Blinds.com office tour on May 31, 2013 by visiting www.cmiqsitetour-blinds.com and register your team today!