Bali Customer Reviews | back to directory
I cannot say enough nice things about your company or your people. I was very nervous buying such a major purchase from an online company I had never dealt with before. I was also suspicious of how low the prices were - almost half as much as the competitors. However, good friends of mine had recommended blinds.com and I trusted their advice. My fears were laid to rest when I called your 800 number with some questions on measuring and ordering. I was completely surprised to get a real person on the phone almost instantly. I was further surprised when this person could knowledgeably and patiently answer ALL of my questions without putting me on hold or passing me around the phone system. Each time I called back, I got the same great service and know-how.
I got our blinds in half the time promised, and they were brain-dead easy to install. The fit was perfect and the quality was outstanding. Whatever your secret is, keep it up. Usually when I get such a great deal, I expect there to be a catch. Something is usually missing either in quality or service. I find it amazing that you can deliver it all. You have a loyal customer for life.
Mark S. (Bali cellular)
Do not change anything. I do a lot of projects around the house, and the hardest part is finding the material you want that installs correctly right out of the box. I have installed the Bali cellular shade on six windows in my home, all of which were ordered from blinds.com.
- The shades arrive in less than one week from date of order.
- The installation goes exactly as the instructions indicate.
- All the necessary hardware is included.
- The look, feel, and function of the Bali product is outstanding
|I like saving money. So before I bought from blinds.com, I shopped several other online vendors, and the local Lowe’s and Home Depot stores. Your pricing was the best. I also wait for special coupons like this to place my next order, which I will do this evening.
"The blinds have worked out great. Good quality and custom fit. My husband helped me measure the windows, and he said the Bali blinds were very easy to install."
Mary G. (Bali cellular)
"We are in the process of re-decorating. As you will see in the photos, the blinds we ordered are for a large Bay window overlooking our pool and rear yard. As this window is single pane, these shades have not only added to the beauty of the window (in an array of open/closed patterns) but have provided great insulation during the winter months. The shades are 3/8 double cell -cordless.
Why I went with Blinds.com...
Well, to be honest, I ordered my first set of blinds from Lowe's. Did not think that this was something you could do on the web. Then a friend of mine told me he ordered his blinds from the internet, but did not remember the exact company he ordered from. So, I did a google search and found a number of companies such as Blinds.com. The Blinds.com was the only website that I found that seemed to work for me. I was actually able to compare apples to apples - and I did this by visiting Home Depot and Lowe's to get pricing. You prices were the best, no tax, no shipping cost and quicker turn around than the big two. I did request that Blinds.com send me a sample and I received it in two days. This was a confidence builder. Then I brought the swatch to Home Depot and compared it to the swatch in the Bali Blinds binder. It was EXACT. I was now ready to place my order.
Although I shop online, I like to order off line, good news for the call center folks!! Anyway, I can't remember the gal's name, but I can remember her accent. Not only was she nice, she was knowledgeable. She assisted me with a number of questions and sizing issues, as you can see this is a curved window and not your "standard" flat window.
I hung the blinds myself and the job looks amazing when you stand in the living room. I had no clue what I was doing, and not only does it look like I do this for a living, I feel like I could.
Thanks again for a job well done."
Michael G. (Bali cellular shades)
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|"I am completely satisfied with my purchase of Bali's lightblocker blinds from Blinds.com and would change nothing. I just finished installing them today and they look terrific! I have recommended Blinds.com to my friends and acquaintances...
|Shirley O. (Bali mini blinds)
I really like dealing business with you...I am able to get my order timely and I am very pleased with the quality of my blinds. Thank you very much. I will definitely refer you to my family and friends and keep you in mind when I need again to revamp my blinds in my home.
Thank you again for such great service and great quality.
Linnét G. (Bali mini blinds)
Absolutely everything was great, perfect measurements, went up easily and will definitely order again. Thanks
Faye T., Bali blinds (wood)
I was very satisfied with my purchase of Bali wood blinds from Blinds.com. The customer service personnel was great in getting answers to all my questions. Should I be in need of any more blinds, I would definately purchase them from Blinds.com.
Jill R. (Bali wood)
I don’t think that there is anything that needs to be changed. The Bali wood blinds arrived earlier than they were supposed to and fit perfectly. I will be ordering blinds again later this year or early next spring and will use your company again.
Thanks for good service.
Bonnie R. (Bali wood blinds)
Thank you so much for the blinds. I am pleased to say there is NOT one thing I would change about my order. Your company did a very professional job and I will be a repeat customer! I put my Bali cellular blinds in my kitchen, the color was perfect and so was the fit!
Christy G. (Bali cellular shades)
Nothing to suggest you change at this time. This is the 3rd time I've ordered through your website and it's always been easy and the blinds have always been correct. The fact that you make ordering samples so easy means a lot to me!
A.V. (Bali mini blinds)