We are experiencing high call volumes and longer than normal wait times due to COVID-19. Skip the wait and check your order status online.
Ready to Help. Ready to Deliver.
Blinds.com's design and customer service teams remain available 7 days a week to serve our customers. These teams are working remotely with ample resources and technology to answer questions, provide free design consultations, and get your perfect window treatments delivered right to your door.
Frequently Asked Questions
Will there be any product delays?
We are experiencing longer production times due to COVID-19. We've updated production times listed on all product pages. We keep this information as up-to-date as possible for each window treatment and accessory and are closely monitoring all items. Since our products are custom and made to order, we may encounter issues in production after purchase. If we become aware of a product delay after you purchase your product, we will notify you as soon as possible.
Can I order samples?
As of now, we are now able to send out samples on a limited selection of our products with hopes of expanding our assortment in the near future. You can view availability on each product page. To ensure the safety of our associates, we have reduced the number of people allowed in our warehouse to ensure appropriate social distancing. This may mean that you may experience slower delivery than normal, and we appreciate your patience.
What are your employees doing?
We are cooperating with best practices and government orders by working remotely. If you're talking to us and hear one of our pup's bark, it's because we're being diligent to ensure the health and safety of our families and communities.
What If I scheduled or want to schedule an In-home appointment for measure and install?
If you have scheduled an in-home appointment for measure and install services or custom shutter services, a service provider should contact you with the status of your appointment. Service providers are also following CDC guidelines and government orders, where applicable. If you feel that you would like to reschedule your appointment, we are happy to help you with that too.
We have and continue to pull together in times of change and promise to keep our products, online presence and customers updated as we navigate through these new and challenging times.
We Are Here For You
Have more questions? You can contact us online or over the phone. As we work from home offices, dining room tables, and the occasional bean bag chair, all you have to do is reach out and we will continue to provide you the best service and the best window treatments, just as we have been for more than 24 years (plus, you might even meet some of our pets and families while you're at it).