100% Satisfaction Guarantee
If you aren't completely satisfied with your purchase, for any reason — we'll replace or refund your order. Yes, we'll even give you your money back if we can't fix your issue.
Return for Any Reason. Seriously.
If you don't love the color or style of your new blind let us know within 30 days. Simply contact us and we'll walk you through returning your blind. We'll send a replacement of equal value at no additional charge.
Prior authorization is required for returns. Due to volume, commercial orders are not covered by this guarantee.
Have an Issue? Let's Solve It!
Call us at 1-800-505-1905 or e-mail us here.
Made a Measuring Mistake?
No worries! We can still help you out with our SureFit™ Guarantee!Learn More
Mistakes Happen. We've Got You Covered.
With SureFit™, a Blinds.com exclusive, we make sure you have complete peace of mind when measuring for any product we offer.
If you made a mistake measuring your blind, we'll remake it at no cost to you. You don't even pay for the return shipping of your old blind! You only pay if there's a difference in price between your old and new blind, or if the new blind requires a shipping fee (generally, this applies when it's over 94" wide).
Limit 4 blind remakes per household, (unless the error is ours, in which case, we'll make it right!). Same-product exchanges only, within 30 days of receipt of package. New blind must be the same product as the old blind and changes are restricted to only size and mount commercial orders do not qualify.
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