Do you need to make a change to your order or just want more information? View commonly asked questions below or contact us to learn more!

I need to change my order. How long do I have to make my changes?

When you purchase window treatments from, they are custom-made just for you. In order to ensure your blinds are both made with great care and get to your door quickly, we go into production immediately when your order is placed. This means that if it has been more than 12 hours since you placed your order, changes cannot be made to the product.

It hasn't been more than 12 hours. Where do I make my changes?

If it has been less than 12 hours or if you want to make a change to shipping information, please click here to contact us or use one of the options below. Someone will be in touch with you shortly!

It's been more than 12 hours. What do I do?

Don't worry! Most products are covered by our SureFit Guarantee! Go ahead and contact us using one of the options below and we'll do what we can to make it right.

Still need help?

Our customer care team is here to help!

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