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100% Satisfaction Guarantee


If you aren't completely satisfied with the quality of your product, we'll replace or refund your order. Yes, we'll even give you your money back if we can't fix your issue.

If you don't love the style or color of your purchased product, contact us within 30 calendar days after delivery to your home and we'll walk you through returning your blind. We'll send a replacement of equal value at no additional charge.

If you'd like a replacement specifically for color, we'll help you order a free sample of your replacement before we send the full product. After you receive your sample and know you'll love the new color, contact us and we'll send your free replacement.

Measuring changes are not available as part of this guarantee — but don't worry — our SureFit™ Guarantee can help you if you've made a measuring mistake!

You must have received your product to qualify for this policy. View our cancellation policies here. Prior authorization is required for returns. Due to volume, commercial orders are not covered by this guarantee. Limit 10 items per household per lifetime.

Have an issue? Let's solve it!

Call us at 800-505-1905 or e-mail us here.

Made a Measuring Mistake?

No worries! We can still help you out with our SureFit™ Guarantee

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